Privacy Policy

How we handle your personal data

Who we are

InnerState is a Swedish AI company based in Stockholm. We develop intelligent voice solutions and business systems for companies.

→Company: InnerState
→Location: Stockholm, Sweden
→Email: info@innerstate.ai
→Phone: 08-82 28 50

What data we collect

We collect personal data in the following contexts:

Booking form

→Name
→Email address
→Phone number
→Company name
→Message (optional)

AI chat on the website

→Conversation content that you type in the chat
→Conversations are not stored permanently and are not linked to your identity

Why we collect data

→Process and respond to booking requests
→Send confirmation emails
→Provide relevant AI-generated responses in the chat
→Improve our services and website experience

Third parties

We share certain data with the following service providers to deliver our services:

Resend

Sends confirmation emails for bookings

OpenAI

Processes chat messages to generate AI responses

Vercel

Hosts our website and handles server requests

Storage & security

→Personal data is not stored longer than necessary for the purpose
→All communication is via HTTPS (encrypted connection)
→Chat conversations are not permanently stored on our servers
→Booking data is only used to handle your request

Your rights

Under GDPR, you have the following rights regarding your personal data:

→Right of access – request a copy of your data
→Right to erasure – request deletion of your data
→Right to rectification – request correction of inaccurate data
→Right to object – object to certain processing of your data

If you believe we are handling your data incorrectly, you have the right to file a complaint with the Swedish Authority for Privacy Protection (IMY), www.imy.se.

Cookies & local storage

→We use localStorage to save your language preference
→We do not use tracking cookies
→We do not use third-party marketing cookies

Questions about privacy?

info@innerstate.ai